Chatbot
CX Engage Chatbot – Intelligent Conversations, Simplified
CX Engage revolutionizes customer interactions by facilitating seamless, human-like conversations through text or speech-to-text, eliminating the need for direct human intervention.
Powered by advanced artificial intelligence, this chatbot operates effortlessly across WhatsApp and other digital channels, enabling users to engage naturally as if speaking with a real person.
Key AI Capabilities:
✅ Spell Checker – Ensures accurate and professional communication.
✅ Sentiment Analysis – Understands customer emotions for better engagement.
✅ Morphology – Analyzes language structures for precise responses.
✅ Name Entity Recognition (NER) – Identifies and extracts key information.
✅ Automatic Speech Recognition (ASR) – Converts speech into text for efficient processing.
✅ Retrieval-Augmented Generation (RAG) – Enhances responses with factual accuracy.
✅ Generative AI (GenAI) – Delivers dynamic and context-aware conversations.
Transform your customer experience with CX Engage Chatbot – intelligent, responsive, and always available.
